Refund Terms for MYTHRALVEX
Welcome to MYTHRALVEX. We value your satisfaction, and our refund policy is designed to ensure a positive experience with our brand. Please take a moment to review our refund terms:
Eligibility for Refunds
- Refunds are applicable only for products purchased directly from MYTHRALVEX.
- To be eligible for a refund, the item must be returned in its original condition, unused, and with all packaging intact within 30 days of the purchase date.
- Proof of purchase, such as a receipt or order confirmation, is required to process a refund.
Non-Refundable Items
- Gift cards and promotional items are not eligible for refunds.
- Items purchased on final sale are not eligible for refunds unless they are defective.
Refund Process
- Initiate a refund request by contacting our customer support at [email protected].
- Upon approval of your request, we will provide instructions for the return of the product.
- Once we receive and inspect the returned item, you will be notified of the approval or rejection of your refund.
- If approved, the refund will be processed to your original method of payment within 10 business days.
Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and still have not received your refund, please reach out to us at [email protected].
Contact Information
For questions related to refunds, please contact us at:
MYTHRALVEX Customer Service
Email: [email protected]
Phone: (+1) 987-654-3210
Address: 1234 Mythral Street, Suite 100, New York, NY 10001
Thank you for choosing MYTHRALVEX. We are committed to ensuring your satisfaction and are here to assist with any questions or concerns you may have regarding our refund policy.